We are offering a part-time opportunity for individuals fluent in English, Hindi, and Gujarati to join our team as Enablement Associates. This role involves contacting beneficiaries, conducting interviews based on received applications and documents, and filling survey forms accordingly. This position has the potential to transition into full-time employment after an observation period.

Key Responsibilities:

• Conduct phone interviews with beneficiaries based on received applications and documents. The Phone interviews would include evaluating beneficiaries for pre – event requirements and post-event impact.
• Learn new software for contact center based on training provided.
• Fill out survey forms accurately based on the information gathered during interviews.
• Participate in training sessions to learn about interview techniques and survey procedures.
• Provide regular updates to team members and coordinate effectively.
• Demonstrate empathy and politeness during interactions with beneficiaries.
• Utilize knowledge of Excel and Google Sheets for data management and reporting purposes.

Qualifications:

• Fluent in English, Hindi, and Gujarati languages.
• Basic knowledge of Excel and Google Sheets.
• Ability to communicate effectively and empathetically.
• Willingness to learn and adapt to new tasks and procedures.
• Freshers can apply.